TERMS.CONDITIONS

CONFIRMATION

To confirm a booking, transfer a non-refundable booking fee of 50% via Paynow (UEN 53407119L) or bank account to OCBC 601-335029-001 within the next 3 days or your slot will be released. An invoice will be sent to you shortly. Credit card payments are accepted, payment has to be made in full and subjected to a convenience fee of 3.4%.

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COMPLIMENTARY SERVICES

1. All bridal makeovers include complimentary skin preparation, touch up kit, eyebrow grooming, premium falsies, groom's makeover and transportation within Singapore.

- Hair accessories can be rented at $50 with $50 refundable.

- Hair extensions can be rented at $100 with $50 refundable.

Items are to be couriered back to the artist's place and the deposits will be refunded upon receiving the items back.
 

2. All non-bridal makeovers include complimentary basic skin preparation, eyebrow grooming, regular falsies and transportation within Singapore.

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SURCHARGES

Early • $160 | $130 | $100

Applicable for makeovers that start at/before 4am | 6am | 8am, applicable per artist.

Public Holiday • $80

Applicable for bookings that fall on a Public Holiday.

Distance • $50

Applicable for makeovers at locations such as Sentosa, Coney Island, Changi Airport, Pulau Ubin etc.

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Late • $50

Applicable if client is late and the makeover starts more than 30min after scheduled time. Likewise, amount will be refunded if the artist were to be late for 30min or more.

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Overdue • $100

Applicable if payment is not received within 1 week after service has ben provided for.

 

POSTPONEMENT & CANCELLATIONS

Postponement/ Rescheduling
• Postponement due to Government regulations  is allowed once, up to 1 year with no additional cost.

• Postponement not due to Government regulations or subsequent postponement will incur a 15% fee on your total invoiced amount as potential clients could have been turned away for your original date.

• In the event your assigned artist is not available for the new timing/ date from the postponement, the company will assign the next best artist for the new date, or you can choose to convert the booking fee into credits that can be used for other services. Credits will expire after 1 year from initial scheduled date. 

• Rescheduling a week prior to the event date will incur a fee of 25% on the total invoiced amount.

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Cancellations

• Booking fee is strictly non-refundable as other clients may have been turned down while we preserve your date for you. 50% of the amount will be forfeited while the remaining 50% will be converted into credits to be used for other services. Credits cannot be used on the same day, it needs to be used within 1 year from your event date. For cancellations a week prior, i.e. event date as the 7th day, this will automatically forfeit your full booking fee.
 

RATES

Our rates are revised once every 8 - 12 months based on demand, the varying rates (inflation, interest, GST) in the country, experience, as well as the upgrading courses our artists have gone through to increase their skill levels.
 

LIABILITY 

All brushes and makeup products are kept sanitary and are sanitised before every makeup application. If you have sensitive skin and/ or are allergic to anything, do let us know in advanced and bring your own products along for the trial and/ or Actual Day. Canvaseety cannot be held liable for any damages or allergic reactions, with an exception to the artists' negligence.

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IMAGES

Canvaseety may use the images taken during session on the website and/ or in any advertising media platforms that is deemed appropriate. Should you prefer not to have your images shared, do let us know in writing to hello@canvaseety.com.

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Canvaseety reserves the right to amend the terms & conditions without prior notice.